Frequently Asked Questions
What is CET? CET (Cold Energy Technology) is a wellness device made up of a base unit, connecting cable, wearable sleeve, and copper bracelet. It's designed to support your body's natural bioelectrical environment as part of a simple daily wellness routine.
How do I use it? You sit comfortably, barefoot, connect the sleeve to the base unit via the cable, wear the copper bracelet, and relax for your session. See our Getting Started page for full setup steps.
Is CET a medical device or treatment? No. CET is a complementary wellness device. It is not intended to diagnose, treat, cure, or prevent any disease, and it's not a substitute for professional medical advice or care.
Who shouldn't use CET? CET is not suitable if you're pregnant or breastfeeding, have a pacemaker or other implanted electronic/electrical medical device, or have a diagnosed heart condition — unless your doctor has confirmed it's safe. See our Safety & Usage page for the full list.
Is it safe to use with bare feet, given it's plugged in? CET is designed for seated, grounded use in a dry, indoor setting, following standard electrical safety practice — away from water, with the cable and unit checked before each use. Full details are on our Safety & Usage page.
How often should I use it? There's no fixed protocol — many people build it into a daily or regular routine, similar to any other wellness habit. If you have specific health considerations, check with your doctor about what's right for you.
Do I need to do anything else while using it, like take supplements? CET is designed to be used alongside general good habits like staying hydrated. We don't provide specific dietary or supplement instructions — please speak to a healthcare professional for any personalised advice.
Where is CET made / where do you ship from? CET is made in South Africa and shipped from there to our European customers. [Add expected delivery timeframes and any customs/import notes once shipping logistics are finalised.]
What if I have more questions? Get in touch via our Contact page — we're happy to help.
CET is a complementary wellness device. It is not intended to diagnose, treat, cure, or prevent any disease, and must not replace professional medical advice or treatment.