Privacy Policy

Privacy Policy (GDPR)

  • What personal data we collect (name, email, address, payment info via payment processor, order history)
  • Why we collect it (order fulfilment, customer service, marketing with consent)
  • Legal basis for processing (contract performance, consent, legitimate interest)
  • Data retention periods
  • Your rights under GDPR (access, correction, deletion, portability, objection, complaint to a supervisory authority)
  • Third parties data is shared with (payment processor, shipping/logistics from South Africa, Shopify as platform provider)
  • Cookie policy (linked to Shopify's built-in cookie/consent banner)
  • Contact details for data protection queries