Terms of Service
- Order acceptance and payment terms
- Shipping from South Africa: delivery timeframes, customs/import duties and who bears them, risk of loss during transit
- Returns and refunds policy
- Product disclaimer (cross-reference the Disclaimer page)
- Limitation of liability
- Governing law and jurisdiction (depends on final jurisdiction decision)
- Distance-selling/right of withdrawal (EU consumers generally have a 14-day right of withdrawal under EU Consumer Rights Directive — confirm applicability and any exceptions with counsel)